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PRIVACY POLICY

All services provided in our store and located at Etiler Mahallesi Tepecik Yolu Sk No: 86D Beşiktaş address are owned and operated by our company, Climberist Spor Malzemeleri Ticaret Anonim Şirketi.

 

Our company may collect personal data for various purposes. Below, it is specified how and in what manner personal data is collected and how these data are protected.

 

By filling out various forms and surveys on our store or website, members provide certain personal information (such as name, surname, company information, phone number, address, or email address) which is collected by our store due to the nature of the business.

 

Our company may send campaign information, information about new products, and promotional offers to our members at certain times. Our members can choose whether to receive such information during the registration process, and they can change this preference through the account information section after logging in or by using the notification link in the information message received. During the approval process carried out through our store or via email, personal information transmitted to our store electronically by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have made with our members. For the identification of system-related issues and the quick resolution of any problems or disputes related to the provided services, our company records and uses the IP address of its members. IP addresses can also be used to identify users in a general manner and collect comprehensive demographic information.

 

In addition to the purposes and scope determined by the Membership Agreement, our company may use the requested information for direct marketing by itself or in collaboration with affiliated parties. Personal information may also be used to establish contact with the user if necessary. The information requested by our company, provided by the user, or obtained through transactions made on our store may be used by our company and its affiliated parties for various statistical evaluations, database creation, and market research purposes without disclosing the identity of our members, outside the purposes and scope determined by the "Membership Agreement". Our company undertakes to strictly keep confidential information private and confidential, to consider it as an obligation of confidentiality, and to take all necessary precautions and exercise due diligence to ensure the confidentiality and protection of confidential information, preventing the disclosure, unauthorized use, or disclosure of the whole or any part of the confidential information to the public or any third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our online stores. Your credit card information is not stored in our system in any way.When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One is a key or lock symbol located at the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is only used within the sales process and according to the instructions you give. The information regarding the credit card used during the shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol independent of our online stores and sent to the relevant bank for verification. If the availability of the card is confirmed, the shopping process continues. Since no information about the card can be viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.

 

The reliability of the payment/invoice/delivery address information of orders placed with a credit card online is checked by our company in terms of Credit Card Fraud. Therefore, in order for the orders of customers who place orders for the first time from our online stores to proceed to the supply and delivery stage, it is necessary to verify the accuracy of financial and address/phone information. If necessary, contact is made with the credit card holder or the relevant bank to verify this information.You can access and modify all the information you provide during registration. If you keep your login information secure, it is not possible for others to access or modify the information about you. For this purpose, the membership process is carried out within the 128-bit SSL security area. This system is an internationally unbreakable encryption standard. Internet shopping sites that have a helpline or customer service, and provide clear address and phone information, are increasingly preferred today. In this way, you can get detailed information about any concerns and obtain more reliable information about the reliability of the company providing online shopping services.

 

Note: We recommend paying attention to the presence of the company's clear address and phone number on internet shopping sites. If you are going to make a purchase, note down all the phone/address information of the store where you will make the purchase before completing the transaction. If you don't trust it, call and confirm before shopping. All our online shopping sites contain all the information and location of our company.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information sent to us via mail order will be stored by our company according to the principle of confidentiality. This information is kept for 60 days to address any possible objections regarding credit card withdrawals from the bank, and then it is destroyed. If any amount is deducted from your card other than the mail-order form approved by you for the cost of the ordered products, you can naturally object to the bank and prevent the payment, eliminating any risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites within the website. Our company does not assume any responsibility for the privacy practices and content of the websites accessed through these links. Advertisements published on our website are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only applicable to our Store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These limited cases are as follows:

 

To comply with the obligations imposed by laws, decrees having the force of law, regulations, and other legal rules enacted and in force by authorized legal authorities.

 

To fulfill the requirements of the "Membership Agreement" and other agreements entered into by our Store with users and to implement them.

 

In cases where information about users is requested as part of an investigation or inquiry conducted by competent administrative and judicial authorities in accordance with the procedures.

 

In cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

Never include your credit card number or passwords in the emails you send to our Customer Service regarding any of your orders. The information contained in emails may be visible to third parties. Our company cannot guarantee the security of the information transmitted through your emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users who visit our store and use the website using a technical communication file (Cookie). These technical communication files are small text files sent to the user's browser by an internet site to be stored in the main memory. Technical communication files facilitate the use of the Internet by storing status and preference information about the site.

 

Technical communication files help to obtain statistical information about how many people visited the site, how many times a person visited the site for what purpose, and how long they stayed on the site, and to generate dynamic advertisements and content specifically designed for users from custom-designed user pages. Technical communication files are not designed to retrieve data or any personal information from your main memory or your email. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent technical communication files from being sent or to receive a warning when a technical communication file is sent.

 

Our company reserves the right to change these "Privacy Policy" provisions at any time by publishing them on the site, sending an email to users, or publishing them on its site. The Privacy Policy provisions take effect on the date of publication if they are changed.

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